Our CRM provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts.CRM forms a contact base where the interaction and the history of contacts are managed and stored. All new events (phone calls, messages, meetings) connected with a contact or company are easily logged and further interaction can be planned, including by using integrated tasks.
miniMAX developed many types of CRMs out there to suit your business needs:
- Small business
- Business-to-business (B2B)
- Business-to-customer (B2C)
- SaaS (on-demand software)
- Customer-centric (CCRM)
- Social media
- Non-profit / membership-based
Reasons to choose miniMAX
- All-in-One CRM: Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging.
- Affordable: Make the most of miniMAX modern features & integrations, easy implementation and great support at an affordable price.
- Next-Generation: Cloud based SaaS service that is mobile-ready, fast, and simple to use.
Features to support Marketing Success:
miniMAX CRM helps you run campaigns and generate more quality leads. We give you the tools you need to execute your marketing strategy and measure ROI.
- Data Management, Profiling & Targeting
- Track Marketing Activities
- Email Campaigns
- Telemarketing Campaigns
- Event Management
- Lead Management
- Website Lead Capture
- Lead Scoring
- Website Analytics
- Marketing Metrics
- Website Lead Capture
- POs Management
- Supplier Management
Features to support Sales Success:
miniMAX CRM enables you to work more effectively, to better identify opportunities; close more deals and grows revenue.
- Contact Management & Prospect Profiling
- Tracking Sales Activities
- Opportunity Management
- Sales Forecasting
- Sales Performance Metrics
- Existing Account Management
- Order Creation & Processing
Features to support Customer Services Success:
miniMAX CRM empower you to deliver exceptional customer service.
- Support Ticketing & Case Management
- Customer Service Metrics
- Identify common problems or re-occurring issues
- Customer Profiling
- Subscription / Renewals Management
- Measure your Service Level Agreements
- Multi-Channel Support
- Contact Management
- Account Management
- Identify unhappy clients
- Create a Knowledge Base
- Manage Agent Workload
miniMAX CRM is good for your business. It means less time spent manually entering customer details and more leads generated than ever before. Other benefits:
- Shortened sales cycle
- Higher conversion rates
- Reliable and consistent information
- Customer churn is kept to a minimum
- Better-informed customers
- Better-quality leads
- Increased productivity
- Improved response time to enquiries
- One master record (no duplicate data)
- Improved revenue tracking
- Better visibility of customer behavior
Let’s build and Grow your business faster than ever before by building stronger customer relationships over time, and exceeding expectations every step of the way.