• Synway designs a wide range of hardware and software building blocks for developers and system integrators in a variety of telephony applications including VAS, IVR, call recording, with extraordinary cost advantages and recognizable performance. Products for use in enterprise and carrier platform incorporate both digital access capability and media processing resources in PSTN and IP environments to ensure scalability and cost efficiency for users in the commoditization age .
Educational IVR Detail
Features:
• Admission information
• Admission Results via SMS / IVR
• Programs information
• Student Registration
• Examination Results via SMS / IVR
• Students’ progress
• Emergency announcements / Notices / Updates via SMS
• Fee reminder via SMS / auto call
• Institute’s fund raising
• Conferencing solutions
• Call recording solutions
• Other information retrieval
Health Care IVR Detail
Features:
• Hospital’s services information
• Patient admission information
• Patient’s health progress information via SMS / IVR
• Doctors’ timings information
• Doctors’ appointment
• Medical test results
• Medical billing
• Logging complaint
• Emergency announcements / Notices / Updates via SMS / IVR
• Hospital’s fund raising / revenue generation
• Other information retrieval
Construction Companies IVR Detail
Features:
• Brief introduction of announced project(s) via IVR (auto attendant)
• Project(s) details via IVR (auto attendant)
• Project price via IVR
• Installments and dues of booked project
• Reminders of dues / installments via SMS / auto call
• Emergency announcements / Notices / Updates via SMS or auto call
• Marketing of upcoming project(s) via SMS / auto call
TV IVR Detail
Features:
• Program reminder via SMS / Auto call for subscribers
• Program selection via SMS / telephone call
• Emergency notifications via SMS / Auto call
• Promotions via SMS / Auto Call
• Lottery system
• Political campaigning
• Political polls
• Quiz Program
• Telephone surveys
• Information retrieval
• Call center automation
• Conferencing solutions
• Other information retrieval
Entertainment IVR Detail
Features:
• Songs
• Horoscope
• Jokes
• Stories
• Recipes
• Animation, Ring Tone, Wallpapers, Games Downloads.
• Lottery
• Weather Forecast
• Friendship Corner
• Quiz Program & others
Airline IVR Detail
Features:
• Airline services information
• Airline routs information via SMS / IVR
• Seat booking
• Fair information via SMS / IVR
• Airplane timings information via SMS / IVR
• CRM via SMS
• Passengers’ complaint via SMS / IVR
• Emergency announcements / Notices / Updates via SMS or IVR
• Surveys
• Call recording solutions
• Other information retrieval
Banks & Financial IVR Detail
Features:
• Bill Payment
• Account management & transfer via IVR / SMS
• Bill Reminder/credit card payment reminder via SMS
/ Auto call
• Emergency notifications for employees / customers via SMS / Auto call
• Call centers
• Promotions via SMS / Auto calls
