Auto-Attendant: Many of our customers use a miniMAX IVR-based, voice-driven auto-attendant to answer their main office and toll-free numbers. A voice-driven auto-attendant lets callers connect with the desired party by simply speaking the name of the person or group they want to reach.
Telephone Notification: Most enterprises are looking for a solution to quickly deliver time-critical information to customers, employees, divisions, or teams. Our outbound notification applications enable instant delivery of time-critical information via calls to any desk or wireless phone. These solutions are invaluable during emergencies or for last-minute product updates and announcements.
Call Center Automation: Increasingly, enterprises are looking to reduce the cost of customer service and support centers via automation or by moving agent’s off-shore. miniMAX call center automation applications can deliver cost reductions that even surpass savings achieved from off-shore operations.