Two-Way SMS uses a short code, long code, or sender ID to send a message. First,customer texts a code to a dedicated mobile number to get a certain response. Afterward,they receive an automatic response could that could encompass details about a coupon code,sale, or marketing offer. Then, corporations can encourage customers to opt-in for future apprises. Two-Way SMS allows you to create highly interactive and engaging marketing campaigns. Your customers have the unique advantage of texting you when they need help or support without paying any extra charges.
Two-Way SMS for your business
78% of clients
say receiving an SMS is the fastest way to reach them for significant service informs and purchases.
3 out of 10 consumers
would give up phone calls to use messaging only if the messaging facility was fast and effective to use.
82% of text messages
are read within 5 minutes. Text messages have recognized to be an actual way to stay in contact with customers.
How Does it Benefit Marketing?
Through a dedicated amount, you can encourage customers to opt-in to your marketing messages. Encourage opt-ins by offering your customers bring up to date that they can only receive via SMS. Also, companies can place SMS info on any type of adds, from internet banner ads to traditional billboards.
Gain understandings in real-time
Messaging platforms are a great way to receive quick response. They create it easy for people to respond to informal surveys. Surveys can be time-consuming. But, when the entire customer requirements to answer is a short yes or no, response rates can increase radically.
Two-Way SMS allows you to you carry out a conversation with your customers. By using keyword causes, you can map out a conversational flow. In this way, SMS can quickly resolve common problems. Customers can send yes or no responses, confirm personal information, or raise a problem.