• Home
  • Solutions
    • Hospital Management System
    • School Management System
    • IVR Systems
      • Governmental-IVR
      • Banks & Financial IVR
      • Enterprise IVR
      • Health Care IVR
      • Airline IVR
      • Travel & Transportation IVR
      • Educational IVR
      • Entertainment IVR
    • Hotel Management System
    • Web Development
    • Mobile App Development
    • Two-Way SMS
  • About Us
  • Products
    • Bot Development
    • Transportation Management System
    • Exhibition Management Software
    • Bidding Management System
    • Fault and Field Force Management System
    • Visitor Management System
    • Municipality Complaint Management System
    • Hotel Management System
    • Vehicle Management System
    • Hospital Management System
    • Job Portal
    • Customer Relationship Management
    • eCommerce
    • Online Marriage Portal
    • School Management System
    • ERP System
    • Event Management System
  • Networking Facilties
    • Network Services
    • Inbound Appointment Scheduling
    • IP Multimedia Board (SIP)
    • Lead Generation
    • List Cleaning
    • Mail Follow Up
    • Subscription Renewals
    • Surveys & Research
    • Synway Asterisk Hardware
    • Synway Call Recording HW/SW
    • Synway Gateway
  • Portfolio
  • Contact Us

Customer Relationship Management

Home Customer Relationship Management
If you have a business to run, that means you have customers to manage and, if you’ve done things correctly, you have a lot of them! Naturally, you really need a CRM system for helping.

Our CRM provides a platform to organize and track interaction with potential or existing clients, partners, agents, and other contacts. CRM forms a contact base where the interaction and the history of contacts are managed and stored. All new events (phone calls, messages, meetings) connected with a contact or company are easily logged and further interaction can be planned, including by using integrated tasks.

We have designed the CRM which gives you proper tracking and organizing interact with potential clients, partner and agents. Form of CRM bases where the interaction and all the historical data of contacts managing and storing. Storing all the important event like messages, meeting and phone calls. Connected with a many company contacts which are easily logged.

miniMAX developed many types of CRMs out there  to suit your business needs:

  • Small business
  • Business-to-business (B2B)
  • Business-to-customer (B2C)
  • SaaS (on-demand software)
  • Customer-centric (CCRM)
  • Social media
  • Non-profit / membership-based

Reasons to choose miniMAX

  • Get All in One CRM Solution: We have powerful and automated sales figuring, marketing performer and services in the single platform. Avoid data leakage and enable the consistent for the messaging.
  • Affordable: Make the most of miniMAX modern features & integrations, easy implementation and great support at an affordable price.
  • Next Gen Software: it’s better that you’re all data must be on the cloud server which is also mobility ready, faster and easy to access.

Why CRM?

Features to support Marketing Success:

miniMAX CRM helps you run campaigns and generate more quality leads. We provide you the best tools that you have to execute in your marketing core strategies and measuring all the ROI which you have create from business.

  • Data Management, Profiling & Targeting
  • Track Marketing Activities
  • Email Campaigns
  • Telemarketing Campaigns
  • Event Management
  • Lead Management
  • Website Lead Capture
  • Lead Scoring
  • Website Analytics
  • Marketing Metrics
  • Website Lead Capture
  • POs Management
  • Supplier Management

Features to support Sales Success:

miniMAX CRM enables you to work more effectively, to better identify opportunities; close more deals and grows revenue.

  • Contact Management & Prospect Profiling
  • Tracking Sales Activities
  • Opportunity Management
  • Sales Forecasting
  • Sales Performance Metrics
  • Existing Account Management
  • Order Creation & Processing
  • Quotations

 Features to support Customer Services Success:

 miniMAX CRM empower you to deliver exceptional customer service.

  • Support Ticketing & Case Management
  • Customer Service Metrics
  • Identify common problems or re-occurring issues
  • Customer Profiling
  • Subscription / Renewals Management
  • Measure your Service Level Agreements
  • Multi-Channel Support
  • Contact Management
  • Account Management
  • Identify unhappy clients
  • Create a Knowledge Base
  • Manage Agent Workload

 

 

Benefits

miniMAX CRM is good for your business. It means less time spent manually entering customer details and more leads generated than ever before. Other benefits:

  • Shortened sales cycle
  • Higher conversion rates
  • Reliable and consistent information
  • Customer churn is kept to a minimum
  • Better-informed customers
  • Better-quality leads
  • Increased productivity
  • Improved response time to enquiries
  • One master record (no duplicate data)
  • Improved revenue tracking
  • Better visibility of customer behavior

Let’s build and Grow your business faster than ever before by building stronger customer relationships over time, and exceeding expectations every step of the way.

© Copyright 2006 -2021